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State offices pausing in-person services Monday amid ongoing network recovery

State offices pausing in-person services Monday amid ongoing network recovery
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LAS VEGAS (KTNV) — Nevada residents attempting to access any state-run website may run into some issues Monday morning.

The Governor's Technology Office says state services and phone lines may still be spotty as officials work to fix a network disruption that began Sunday.

To minimize disruption while technical teams restore normal operations, state offices will pause in-person services Monday so crews can continue working on a fix.

During recovery, certain websites, online services, and office phone lines may be slow or briefly unavailable; 911 emergency call-taking remains available statewide.

If you can't connect to a state office's website or by phone, officials ask that you try again later.

Some of the affected services include:

  • Nevada DMV
  • Nevada State Police administrative in-office and online services (NHP and dispatch phone lines are still in service)
  • Nevada Gaming Control Board
  • Las Vegas Metropolitan Police Department's Records and Fingerprint Bureau
  • North Las Vegas Police Department's Records Bureau

What this means for you:

  • Offices will not offer in-person services Monday. Agencies will announce when counters reopen and any alternative options.
  • State websites and phone lines may be intermittently unavailable. If a site or line does not respond, please try again later.
  • Emergencies: Call 911. For non-emergency questions, check the relevant agency’s website or use email.

What the State is doing:

  • Working continuously with state, local, and federal partners to restore services safely.
  • Using temporary routing and operational workarounds to maintain public access where feasible.
  • Validating systems before returning them to normal operation and sharing updates as needed.