LAS VEGAS (KTNV) — The ongoing outage affecting Nevada's state-run websites is now getting a helping hand from federal authorities.
The FBI confirmed to Channel 13 that they are assisting in the investigation into network outages on Monday.
The Governor's Technology Office says state services and phone lines will be spotty as officials work to fix a network disruption that began Sunday. To minimize disruption while technical teams restore normal operations, state offices will pause in-person services Monday so crews can continue working on a fix.

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During recovery, certain websites, online services, and office phone lines may be slow or briefly unavailable; 911 emergency call-taking remains available statewide.
If you can't connect to a state office's website or by phone, officials ask that you try again later.
Some of the affected services include:
- Nevada DMV
- Nevada State Police administrative in-office and online services (NHP and dispatch phone lines are still in service)
- Nevada Gaming Control Board
- North Las Vegas Police Department's Records Bureau
- RTC traffic cameras and electronic freeway signs
- Nevada Department of Agriculture
- Nevada Welfare and Supportive Services
- Bureau of Consumer Protection
- Nevada Department of Corrections
- Nevada Division of Emergency Management
- Nevada Public and Behavioral Health
- Office of the Attorney General
- Department of Public Safety
- Nevada State Purchasing
- Nevada State Business and Industry
- Nevada Division of Insurance
- Department of Human Services
WATCH | Here's the scene at a Las Vegas DMV location amid the closure on Monday:
What this means for you:
- Offices will not offer in-person services Monday. Agencies will announce when counters reopen and any alternative options.
- State websites and phone lines may be intermittently unavailable. If a site or line does not respond, please try again later.
- Emergencies: Call 911. For non-emergency questions, check the relevant agency’s website or use email.
What the State is doing:
- Working continuously with state, local, and federal partners to restore services safely.
- Using temporary routing and operational workarounds to maintain public access where feasible.
- Validating systems before returning them to normal operation and sharing updates as needed.