13 Investigates


How Las Vegas valley medical offices are changing during the pandemic

dentist office_file.PNG
Posted at 7:24 PM, Mar 25, 2020
and last updated 2020-03-26 16:55:51-04

LAS VEGAS (KTNV) — Medical offices are considered an essential business, but it's definitely not business as usual at locations across the valley.

"We are closed for any routine examinations," said Optician Jamie Allen.

The doors are locked for Optic Gallery Family Eye Care's two locations. But like many medical offices, they're still available for patients.

RELATED: Job opportunities during the coronavirus pandemic

"We are open for emergency situations. Ocular emergencies," Allen explained.

That means if someone breaks their glasses, they're willing to see that person. But precautionary measures are now in place.

"We have to take their temperature and just ask them if they’ve traveled, if they’ve been around anyone that’s been ill, if they felt ill," said Allen.

Things are different for even the most routine services. They don't want anyone just walking into the office.

"Basically, we are scheduling appointments to have patients pick up their eyewear," said Allen. "We basically hand it to them out the door. Unfortunately, we can’t do adjustments or repairs at this time."

RELATED: Assistance to those affected by coronavirus

The same kind of steps are being taken at Bella Smiles dental office. There are quite a few services being put on hold.

"Looking through the list of what the ADA says is essential and nonessential, a cavity is not essential unless it’s very large decay close to the nerve, which could possibly turn into a root canal," said Dr. Aseem Chawla.

Most extractions aren't essential. Implants are not essential and cleanings are not essential.

ADDITIONAL RESOURCES: Continuing coverage, list of resources related to coronavirus pandemic

"So literally the only thing that’s essential right now is if you have swelling, pain, which we normally refer to an endodontist or an oral surgeon," said Dr. Chawla.

Their office is accessing each case.

The bottom line: Las Vegas valley doctors are doing their best to meet your needs, while considering the safety of not only their patients but staff as well.

"This is good for people to really put perspective into what's really important in life, and even though we're all gonna suffer economically, the most valuable priceless commodity is your time," said Dr. Chawla.

13 Investigates - Send us a tip
Do you have a story idea or tip for 13 Investigates? Fill out the form below.
Are you willing to go on camera?