LAS VEGAS (KTNV) — LATEST: The United States Postal Service is responding after some neighbors reported missing mail near Russell Road and Buffalo Drive.
"...we are investigating it," said the U.S. Postal Service's David Rupert.
Inspectors look into every report of mail theft. Rupert says there is some comforting news for those worried about security.
"Mail theft is very very rarely ... used for identity theft," he said.
According to Rupert, mail theft often occurs at night.
"Here's the best thing that you can do, collect your mail every single day," Rupert said.
And if you are planning a vacation he says, the post office can hold your mail.
An update on rash of mail theft on west side. Coming up in 5 min on @KTNV - the @USPS answering your questions about security. Right now is the most dangerous time of day for the crime but there’s some comforting news about identity theft. Live w/@ToddQuinones @TriciaKean— MAHSA SAEIDI, ESQ. (@MahsaWho) January 9, 2019
ORIGINAL: Some people living near Russell Road and Buffalo Drive report some of their mail has gone missing.
Michelle Emert said she noticed something strange when she did not receive any mail late last week.
"I notice that on my Informed Delivery, there were pieces that didn't make it into my mailbox at all for two days," said Emert.
On Friday and Saturday, Emert said she was expecting mail because the postal service had sent her preview photos of what was to be delivered.
"A lot of people have been talking about missing pieces of mail," said Emert.
"Actually, one neighbor was saying she's missing a driver's license and that she's already had identity theft and fraud because of that," added Emert.
Some neighbors have taken to online neighborhood watch site Nextdoor to air their frustrations and to report missing mail.
"There are all kinds of things that come in the mail, you get people who get credit cards in the mail, you have some people who get government-issued checks and they are expecting in the mail," said Dave Hull, who lives in the neighborhood.
Some neighbors who declined to speak on camera tell 13 Action News they have their own working theories on potential mail theft.
A Postal Service spokesperson said USPS is looking into the matter and released the following statement:
"The Postal Service couldn't immediately comment, but would reach out to customers for more details in order to resolve any issues"