13 Investigates


Father documents late and no-show Clark County school bus 28 times

Posted at 3:33 PM, Apr 30, 2018
and last updated 2018-05-01 12:44:03-04

A Las Vegas father says his special needs daughter has missed precious class time because of school bus that's been late or has not shown up on 28 occasions.

Russ Reynolds says the problems began shortly after the school year began. His 13-year-old daughter Mallory attends Becker Middle School.

"I've called the bus [department] probably at least 20 times this school year."

Russ says he has spent close to a full 24 hours on the phone to get answers about why the bus has been late or failed to show up.

"In the morning, it doesn't show up or it's late and I call transportation and I'm on hold for an hour," said Reynolds.

As Contact 13 has been reporting, internal emails point to a serious driver shortage for the transportation troubles.

'Now when I get her in the car, she'll close her eyes and she goes 'it's just not fair, it's just not fair, why isn't the bus here," said Reynolds.

Contact 13 confirmed with the Clark County School District there have been more than two dozen issues with Mallory's bus. Transportation officials changed Mallory's bus route on April 19. Reynolds says the bus was late the next day.

Clark County School District is trying to improve bus service by adding drivers. There is a hiring event on Saturday and new hires will receive paid training. Details can be found here.

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