Local News


YOU ASK: Local woman facing restroom woes

Posted at 7:55 PM, May 18, 2016
and last updated 2016-05-18 23:23:42-04
Being able to easily stand up and sit down is something we probably take for granted. But for one woman, her disability prevents her from doing that, making it impossible to use her shower without handicap rails.
The one her apartment put in does not even work, so she turned to 13 Action News.
"They don't keep their promises, for one, and they really don't care," said Carol Kramer.
After paying her apartment management $1,200, they installed one bar across the room from the toilet and outside of the shower, making it useless for both functions.
"I asked her, 'since you didn't do what I asked you to do and I already paid you for it, give my back my money, I can use it,'" Kramer said of her conversation with her landlord.
According to the Americans with Disabilities Act, landlords have to make access modifications, like ramps or rails. However, they can charge the tenants for those changes.
13 Action News called Kramer's landlord. She said they are not only going to install another bar, but they are going to do it in the next few days.