Barclays US Consumer Bank announced today it is launching its first U.S.-based Foundation Apprenticeship program at its Henderson operations center.
The company plans to hire 50 apprentices across its Customer Care, Fraud and Collections operations.
The apprenticeship program, open to people 18 years old and above, has garnered numerous awards since launching in the United Kingdom in 2010 and has since been rolled out in multiple communities.
Barclays is partnering with several local community-based organizations that have workforce development programs to fill these positions. Partners include Tech Impact; Help of Southern Nevada; Nevada Partnership for Homeless Youth; the Clark County School District; and the Nevada Department of Employment, Training and Rehabilitation.
Apprentices are hired into permanent roles, starting with a two-year structured development pathway. While no previous call center experience is needed, candidates must have their high school diploma, be motivated by the prospect of working at Barclays and be fueled by a passion for customer care and technology.
Barclays employs 1,100 colleagues at Corporate Circle in Henderson. Employees at the state-of-the-art, 100,000-square-foot campus provide telephone support for Barclays customers in North America. As a strategic site for Barclays, the Henderson facility houses over a dozen departments including Technology, Anti-Money Laundering, Management Information Systems (MIS), Customer Experience and other key functions.
Apprenticeship positions are full time with a competitive pay package including a generous benefit package such as health, dental and vision coverage and a 401K plan with matching corporate contributions. For more information on the Apprenticeship program and other available employment opportunities, please visit https://barclays.taleo.net/careersection/2/moresearch.ftl and enter "Henderson" in the location field, or 90225844 in the "Job Number" box.