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Wells Fargo customers lose access to accounts

Company blames smoke for "system issues"
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Posted at 2:10 PM, Feb 07, 2019
and last updated 2019-02-07 17:10:44-05

LAS VEGAS — Wells Fargo says smoke is to blame for a power shutdown at one of their facilities that resulted in customers unable to access their money on Feb. 7.

According to ABC News, this is the second time in one week customers experienced outages on its online banking platforms and mobile banking app.

At this time, it's unclear about the scope and breadth of the problem or how many customers or locations were affected.

READ MORE: Wells Fargo says 'power shutdown' behind problems with online banking and mobile app