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Police warn viral social media post gives false advice for robbery victims

Backwards ATM pin will not alert police
Posted: 7:28 AM, Sep 10, 2018
Updated: 2018-11-21 22:46:27Z

A Facebook post is going viral for what seems like helpful information if you're ever robbed at gunpoint.  However, 13 Action News has learned the advice is false, and we put it to the test.  

The post was created a couple years ago, but is making the rounds on social media.again.  It says if you're ever robbed at an ATM, immediately enter your pin backwards to call police and let the machine know to start taking pictures.  

13 Action News reporter Marissa Kynaston put it to the test, but after putting her pin in backwards, her transaction was canceled.  She waited for the supposed police response, but after 10 minutes, no police had shown up.  

Metro Police say the post is false, and say they don't respond to any calls made by an ATM. 

"it's nonsense," says 13 Action News Crime and Safety Expert, Randy Sutton.  "It doesn't happen, it just doesn't work." 

Sutton says there's a better and quicker way to get out of this situation.  

"Give them the money, that's really what it comes down to," says Sutton.  

He says if you are ever robbed at an ATM, the best thing to do is get a description and call 911 yourself.