Local News

Actions

Wal-Mart brings back greeters at the store door

Posted: 1:57 AM, May 06, 2016
Updated: 2016-05-06 08:57:47Z
Wal-Mart brings back greeters at the store door
NEW YORK (AP) — Those smiley door greeters are back at Wal-Mart.
 
The nation's largest retailer says in a blog post this week that it's bringing back door greeters to a majority of its more than 5,000 stores by mid-summer to improve customer service. For the remainder of the stores, which have had problems with theft, Wal-Mart will position a "customer host," who will not only greet customers but also check receipts to prevent shoplifting.
 
The rollout follows a successful pilot.
 
Four years ago, the discounter decided to remove the workers at the front of the store and relocated them to other areas.vsf
 
Greeters were a tradition that its late founder Sam Walton started.
 
The move comes as the Bentonville, Arkansas-based retailer is working at improving sales and service amid fierce competition.