The Henderson Police Department is warning residents of a new scam involving persons calling and identifying themselves as employees of the Internal Revenue Service with an added twist, Caller ID “spoofing.”
In Henderson, the resident’s phone Caller ID reads “Henderson Police Department, 702-267-4750.” The scammers demand payment with iTunes gift cards or direct deposit to a bank account.
According to the FCC, Caller ID spoofing occurs when a caller deliberately falsifies the information transmitted to your Caller ID display to disguise their identity.
If you are unsure if you are receiving a call from the Henderson Police Department or a scammer, hang up and call 702-267-5633 to verify the phone call.
Tips to Protect Yourself:
* You may not be able to tell right away if an incoming call is spoofed. Be careful about responding to ANY request for personal identifying information.
* Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
* If you get an inquiry from someone who says they represent a company or a government agency seeking personal information, hang up and call the phone number on your account statement, in the phone book or on the company's or government agency's website to verify the authenticity of the request.
* Use caution if you are being pressured for information immediately.
* If you have a voice mail account with your phone service, be sure to set a password for it. Some voicemail services are preset to allow access if you call in from your own phone number. A hacker could spoof your home phone number and gain access to your voice mail if you do not set a password.
How do I report suspected spoofing?
If you receive a call and you suspect Caller ID information has been falsified, or you think the rules for protecting the privacy of your telephone number have been violated, you can file a complaint with the FCC.