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Nevada unemployment office to send ineligibility determinations for PUA

The State of Nevada Department of Employment, Training and Rehabilitation building on E. St. Louis in Las Vegas
Posted at 9:41 PM, Dec 10, 2020

CARSON CITY (KTNV) — The Nevada Department of Employment, Training and Rehabilitation (DETR) says that nearly 167,000 Pandemic Unemployment Assistance (PUA) ineligibility claim determination notices will be sent in this week.

DETR reports staff has been working to verify the identity of PUA claimants. If identity cannot be validated, these cases have been determined to be ineligible for benefits. And individuals have the right to appeal this determination.

If individuals think that they received this disqualification in error, they are encouraged to file an appeal, according to DETR.

Individuals can also contact the PUA call center at either 775-298-6007 or 702-998-3081.

RELATED: Nevada's Department of Employment provides answers to some questions

Call center agents will work with DETR staff to address these particular claims scenarios and resolve issues as quickly as possible.

DETR has identified a large number of questionable claims.

To best address suspected fraud, DETR has flagged and reviewed these claims.

Where a claimant’s identity cannot be validated, DETR has determined these claims have been found to be ineligible and they won’t be processed further.

In each case, the claimant either did not follow through with an ID.me request for information or the claim was flagged for questionable identity.

DETR says it has contracted with ID.me, a secure, identity verification platform, to confirm claimant identifies.

Individuals who received a message requesting identity verification with ID.me are encouraged to respond by clicking on the green button and following instructions to verify identity.

Filers who receive notification of claim determination will get information about how to file an appeal at the same time.

A request for appeal typically must be filed within 11 days after the date of mailing the notice of determination of the claim.

TIMELINE: Nevada Dept. of Employment and handling of pandemic unemployment claims

DETR has currently waived the 11-day deadline due to the significant number of potential fraud claims.

PUA claimants can file their appeal online at EmployNV.gov by clicking on the link for more information on unemployment benefits on their claimant dashboard and then clicking on the “Appeals” link listed in the Unemployment Services screen.

Claimants are reminded to continue to file weekly claims for unemployment benefits while the appeal is pending to receive payments if the appeal is decided in their favor.