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Clark County School District reports Canvas outage at start of school year

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Posted at 8:34 AM, Aug 24, 2020
and last updated 2020-08-24 11:44:48-04

LAS VEGAS (KTNV) — The Clark County School District reports issues with its distance learning platform, Canvas, on the first day of the 2020-2021 school year.

INTERVIEW | CCSD Supt. Jara discusses connectivity, students missing Chromebooks

The school district says an outage caused by a high volume of users is causing slow access to the platform, and CCSD is asking for patience as it works to resolve the issue.

Read the full statement sent to parents and guardians of CCSD students below:

Our learning platform, Canvas, is currently experiencing slow access due to the high volume of users. This issue is not exclusive to CCSD and Canvas is working to resolve this situation. Our help lines are also currently experiencing a high volume of calls for password reset. We ask for your patience as we are moving as quickly as possible to process these calls. For technology related questions, please visit stutech.ccsd.net.

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