Today, Airbnb announced action to crack down on party houses throughout Clark County. As part of this effort, 20 listings across the county that have received complaints or otherwise violated our policies on parties and events have been suspended from the Airbnb platform.
According to Airbnb, the vast majority of hosts in Clark County contribute positively to their neighborhoods and economy, and they also take important steps to prevent unauthorized parties - like establishing clear house rules, quiet hours, and communicating in advance with their guests. Our actions today address the small minority of hosts who have previously received warnings about hosting responsibly.
The actions were communicated to the hosts yesterday, and the suspensions were spread throughout Henderson, Las Vegas, North Las Vegas, and parts of unincorporated Clark County.
This move follows Airbnb’s 2019 ban on party houses and commitment to safe and responsible travel. Alongside the party house ban, Airbnb announced a 24/7 Neighborhood Support Hotline in 2019 in the United States, where neighbors can call us anytime and reach a real person at Airbnb. The hotline is staffed with a rapid response team so that neighbors can reach us directly with their concerns. Issues raised by Clark County residents through this hotline led directly to many of the listing suspensions announced today.
Additionally, Airbnb recently shared out restrictions on some U.S. guests under the age of 25 from booking entire home listings in their local area. As a practical example, if they identify a 20-year old guest who is located in Las Vegas, our systems are set up to restrict that user from booking a house, apartment or other entire home listing in Las Vegas for a 1-night reservation the following weekend unless they have a history of positive reviews on Airbnb. However, if that same 20 year-old is booking a stay to visit family in Carson City, the restriction would not apply.
Airbnb also announced last year the expansion of manual screening of high-risk reservation.