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A sneak peek inside the Bellagio Hotel & Casino before reopening

Posted at 7:03 PM, Jun 01, 2020
and last updated 2020-06-03 18:15:05-04

LAS VEGAS (KTNV) — Big changes coming to the Bellagio Hotel & Casino on Thursday.

They're welcoming guests with an impersonal touch.

They are now offering a seamless customer journey to check-in.


Andy Meese, vice president of Hotel Operations of MGM Resorts, says they will offer mobile check-in.

By downloading the MGM Resort app, you can enter your information and make a payment from your phone.

Meese said the app will then inform you that your digital key is ready.

Hotel guests will have the option to print additional keys through a key encoder at the front desk.

Staff will be on standby but be prepared to see plexiglass between you and employees.

The Bellagio Hotel & Casino conservatory will debut a new summer display, "Japan Journey Magical Kansai," on Thursday.

Guests will now have to wait to come inside and social distancing will be enforced.

Dining out will be a one of kind experience inside the Bellagio Hotel & Casino as they roll out touch-less menus.

Many restaurants inside the hotel have moved furniture to keep up with social distancing guidelines.

The staff inside Bellagio Hotel & Casino must wear masks and management encourages all guests do too.

Due to the frequent handling of chips and cards by employees and guests, all staff and player should wash their hands frequently and avoid touching their face.

Additionally, The Bellagio Hotel & Casino will require:

• hand sanitizer for players and dealers at the tables.

• Staff will frequently disinfect seating and table area with an EPA-approved disinfectant.

• Dice will be disinfected after each use and we will apply disinfectant to chips when they are returned to the cage.

Staff said they will regularly replace cards that are touched by guests.