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Low priority 911 calls redirected to new line

Posted at 5:40 PM, Nov 07, 2016

Some help is coming to Nevada's 911 operators.

Low priority 911 calls will be redirected to a new non-emergency call line where a registered nurse will answer and can provide health assessments, education and referrals.

Las Vegas Fire & Rescue says by not responding to unnecessary calls, taxpayers are expected to save a lot of money.

"Every time our wheels turn from the fire department's perspective with all the costs in labor, equipment and maintenance, and building and everything else, it's about a thousand dollars in cost to the taxpayers to respond to these calls," said Sarah McCrea of Las Vegas Fire & Rescue.

A grant for emergency medical services is funding the line.