A single mom says everything she has worked for is gone after someone stole her identity.
She said her credit score went from the 700's to the 400's.
Nelly did something she has done many times: got out of her car, locked it, and went into the store.
"I stepped out for maybe for about 5-7 minutes and when I came back, my car was gone," Nelly said.
The thing that was different that day was Nelly's tax documents were inside the car.
"We all take them out of our house that one day and that one day I made the biggest mistake," she said.
It did not take long for the thief to begin spinning their web of lies, catching Nelly and her identity in the tangled mess.
"The very next Monday, I started getting calls from creditors, one after another after another after another," said Nelly.
Nelly said the thief used her credit cards, compromised her bank account, tried taking out a home loan, and forwarded her mail.
"It was just one incident after another incident, and it was nonstop," she said.
She went to police and filed reports, and called the credit bureaus, but the identity theft continues to this day.
Someone has already claimed her son on their tax returns this year. They even applied for unemployment.
"I don't feel like this is identity theft, I feel this is an invasion of life," Nelly said. "I don't feel like I can move on anymore. These people are just taking advantage of something that I've worked hard for."
Police told us this is an open case, and there are no suspects at this time.
The Nevada Attorney General's office has tips for people to protect themselves, and advice if your identity has been compromised.
Click here for more info.