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DETR: Payment delays should be resolved in 48 hours, no action needed from claimants

Agency acknowledges pay issue, 'frustration' for Nevada unemployment claimants
The State of Nevada Department of Employment, Training and Rehabilitation building on E. St. Louis in Las Vegas
Posted at 9:29 AM, Dec 15, 2020
and last updated 2020-12-16 09:06:14-05

UPDATE 1:20 P.M. DETR released the following update on delayed benefit payments:

PAYMENT UPDATE: There is a delay in unemployment benefits reaching claimants. We anticipate that this problem will be fixed in 48 hours. We understand the urgency in correcting this matter and will work to resolve the issue as soon as we can so Nevadans can receive much needed benefits. Claimants do not need to take any action at this time.

RELATED: Nevadans frustrated again after not getting weekly benefits on time

LAS VEGAS (KTNV) -- The Nevada Department of Employment, Training and Rehabilitation says it recently learned of an "issue causing payment delays" and acknowledged "frustration" the issue is causing claimants entitled to benefits.

RELATED: TIMELINE | Nevada Dept. of Employment and handling of pandemic unemployment claims

The agency did not specify what the issue is but says it is working as fast as it can to resolve it.

Read the full statement emailed to 13 Action News on Tuesday morning:

DETR has recently become aware of an issue that can delay benefits to claimants. We understand the frustration this is causing. We know the people who are eligible for funds need these benefits immediately. DETR is working to resolve the issue as quickly as we can.

Stay with 13 Action News for updates.