UPDATE: Yoga studio owner offers membership transfers, refunds after mysterious closure

UPDATE SEPT. 20: People put out by a mysterious yoga studio closure are finally seeing some results.
                
Contact 13 first reported the situation last week, when it came to light the studio near North Durango Drive and the 215 beltway shut its doors.

A sign on the door confirmed the location had closed, but offered very little in the way of explaining what happened.

New-mom Rayna Lanigan tells Contact 13 the owner reached out directly to her and offered two options -- a transfer to a different studio location or a full refund. Lanigan opted for the $599 refund.
                
Contact 13 has learned the owner reached out to those affected by the closure via email.
                
The lengthy note describes what purportedly happened:

Dear Bikram Yoga Centennial Hills,

For those who have not been informed, we are no longer open for business. Our landlord at the shopping center has been extremely difficult to work with and is trying to hold me responsible for things that are not part of our contract. I ultimately had to choice but to close down and I had less than a weekend to do it.

No one goes into business wanting or hoping to close down. For those who have known me for the last four years know that I LOVED the studio with my entire heart. I made it a point to know every face and name within a matter of a couple classes. I usually NEVER have to look at our sign in sheet because I knew everyone coming through those doors. I even knew everyone's background and have met their kids as well.

My love for the yoga is immeasurable. I went to the training over 5 years ago and even brought my daughter with me. It was extremely challenging at the time, especially because she was just so young and I only saw her a few hours a day during the training. She learned to walk there. I made many emotional and financial sacrifices for all of this to happen and it was scary stepping into the unknown, but I am so so happy that I did. It brought to life a passion that I knew I had to share with everyone back home.

I have always taught my teachers to teach from their heart and to show the compassion and love that I believe everyone deserves. Students and teachers both came to the studio for healing and naturally we have built a community, a family. Through our yoga practice, we have learned so much about each other and ourselves. Many of the students have become best friends through practicing at the studio. I was told once by a senior instructor/owner of a Bikram studio that the signs of a successful yoga school is heard in the hallways. If it is silent and no one talks to each other- then there must be something wrong. But our hallways were always filled with friendly conversation and laughter so I knew that we were doing something right.

My heart is shattered and completely broken. I wish I had more time to inform everyone of the closure, but I truly did not. This email should've been sent sooner, but there was much to be done and I did not have control over the time frame. All I could do is take it step by step and try my best. That's all we can do, whether its closing down a business or anything else in life.

I have had some really hurtful things said to me and done to me, but I do understand why. Please know that I am hurting too and have cried until I had nothing else left. I do ask everyone to please remember the person that I am and I care so much about everyone at the studio. I can honestly say that this is one of the most difficult things I've experienced in my life, especially with another baby on the way this fall. All I can think of is why now? Why does this have to happen at all? Its really not my place to question though. It is my responsibility in life to just be a good person and do everything based on my faith. I believe that everything does happen for a reason, but there is definitely a lot of healing that needs to be done.

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Your memberships have been completely transferred to our amazing friends at BODY HEAT YOGA. They have two beautiful facilities located in Summerlin and Henderson. Not only is there Bikram yoga on their schedule, but other types of classes as well to choose from such as pilates, bootcamp and other forms of yoga.

In order to activate this membership, you WILL need to call or visit their location in person. They will pull up your information from my database to verify that you are a current member.

Please call or visit by September 20th. You will not be able to use this membership if you do not call or visit by September 20th.

SUMMERLIN LOCATION:

9026 W Sahara Ave
Las Vegas, NV 89117
702-331-5777

HENDERSON LOCATION:

8870 S Eastern Ave Ste 106
Las Vegas, NV 89123
702-432-0028

http://www.bodyheatyoga.com

Thank you all so much for your dedication to this practice and choosing our studio to call home. I do hope that there will be another opportunity for us to share the same space again. Until then, you all will always be a part of me and I thank you for the beautiful memories for the past 5 years.

ORIGINAL STORY
                
LAS VEGAS (KTNV)
-- It is supposed to be a place of peace and finding your inner self, but some in Centennial Hills have lost that Zen feeling after a Bikram Yoga studio mysteriously closed.

New mom Rayna Lanigan said he was ready to get back into the swing of working out. She gave birth to a beautiful baby girl in June, and her doctor cleared her to exercise soon after.
                
So, she reached out to her favorite yoga studio near North Durango Drive and the 215 beltway.
                
"I reached out to the owner to see if she would honor my price from the previous membership which was $599 for an annual membership," Lanigan explained.
                
Emails provided to Contact 13 show the owner, Evangeline Salonga, gladly accepted the money at the end of July.
                
Lanigan picked up right where she left off.

“I was going two to three times a week and then I showed up for class on Monday, Aug. 27, and there was a sign on the door,” Lanigan explained.

Contact 13 found the same sign posted. The studio was dark, nobody was inside, and there were no instructions on how people could re-coop the pricey annual membership fees.

"At first, honestly I was devastated,” Lanigan said.

“I felt hurt, I wasn't mad or frustrated; I just felt like I was part of the little 'yogi family' if you will," she added.

Contact 13 did some digging and found “Hot Yoga Centennial Hills LLC” is in "default" status with the Nevada Secretary of State’s office.

Contact 13 visited two listed addresses for the owner, but no one answered.

Late Friday afternoon, an estranged relative of the owner told Contact 13 she was no longer on speaking terms with Salonga. Family members were also in the dark as to why the studio closed.

In the meantime, customers affected by the closure can file a complaint with the Nevada Attorney General’s office.

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