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RTC adds new security, trip planning app features

Posted at 11:19 AM, Dec 13, 2018
and last updated 2018-12-13 16:15:22-05

LAS VEGAS (KTNV) — The Regional Transportation Commission has added a trip-planning tool and new security features to its rideRTC mobile ticketing app.

Andrea Jelks ditched her car 6 years ago.

Jelks says, " I rely on public transportation to do everything from doctor's appointments to work and different leisure activities."

She is one of many bus riders who uses the RTC mobile ticketing app.

"It knows where you're standing. It gives you bus routes in the area and really assist in planning out your commute."

Andrea says planning her trips have become easier after RTC added new features to its app this December.

The Transit Plus feature shows you multiple options on how you can get to your destination in the cheapest, fastest way -- walk, bike, take the bus, use Uber, Lyft. or a combination of bus and ride sharing -- all in one app.

David Swallow is RTC's Senior Director of Engineering and Technology. "It's about linking the trips together and also making the trips accessible to everyone," says Swallow.

Another new feature, Transit Watch, is a security feature that allows riders to report non-emergency incidents and suspicious activities. So even while you're riding a bus, you can discreetly report what's going on, where, and even take pictures if possible so RTC gets notified.

"Maybe a couple of people would get in an argument we need to have security go there. We can get that information very quickly and be very responsive to our customers," says Swallow.