RTC to launch 'ride on demand' Paratransit service with Lyft

Posted at 8:21 AM, Feb 12, 2018
and last updated 2018-02-12 11:21:49-05

The Regional Transportation Commission of Southern Nevada is launching a six-month pilot program with Lyft for Southern Nevada Transit Coalition Paratransit riders beginning Monday.  

Here's how it works:

  • Pilot participants can request a ride via the Lyft app. Those without access to a smartphone or require a wheelchair accessible vehicle can call the RTC Customer Care at 702-478-2400 (option 4) seven days a week from 7 a.m. to 6 p.m.
  • Customers are in control and don't have to schedule rides in advance, unless they want to. They can get a ride on-demand and be picked up within minutes.
  • Customers will continue to pay $3 one way. The RTC will subsidize the ride up to $15 each way, and if the ride costs more than $18 total, the client has the option to pay the remaining balance or cancel the ride and use their existing service. In setting the subsidy cost, the RTC determined the average Paratransit ride is 10 miles one-way.

A Transportation Network Company such as Lyft can provide same-day, on-demand and/or advance scheduled transportation as an alternative to available conventional public transportation. Both ADA and non-ADA service will be provided.