LAS VEGAS (KTNV) — A Las Vegas woman was left with a gashed and bloodied leg after she says the sidewalk covering she walked over crumbled under her.
“As we’re talking, I just go down, literally,” says Jennifer Carner.
It was suppose to be a normal walk through Carner's northeast valley neighborhood on Fathers Day, but when she reached the top of the hill along Los Feliz near Lake Mead, it was the covering of a sidewalk cable vault that would flip her day upside down.
“It just disintegrated under my feet, and my leg goes into the hole,” says Carner.
It left one bloody mess behind, and a deep gash in her leg to prove the fall.
Jennifer snapped pictures after she fell, showing the crumbled cement mess.
Her leg kept bleeding when she tried walking and later sought medical attention.
“She wrapped it up, cleaned it up and said see someone as soon as possible.”
Since Sunday she has been going back and forth with Cox cable, trying to figure out how this happened.
“I could have broken my ankle, I could have broken my leg, I could have hit my face on the street, I could have broken out teeth”
Jennifer's frustrations don't stop there and says she was walking along the sidewalk so many of her neighbors travel every day, and fears the cover may not have been maintained properly.
“There was nothing around that said I had to step over anything, I didn’t trip over anything, i was walking and fell in a hole, because of neglect”
Cox tells 13 Action News that they are investigating what happened and right now thy are working to confirm if the “vault” as its referred to is in fact owned by Cox.
Cox also says the investigation is being handled by their risk management team, and they have been in touch with Jennifer on the next steps moving forward.
Jennifer wants more done knowing that there are so many vaults and coverings all over the Las Vegas valley and wants a solution.
“Who is checking these things to make sure my community and surrounding community is safe, I want people to be safe.”