Local News


Former valet attendant shares tips to receive top service

Former valet attendant shares secrets
Posted at 10:48 PM, Nov 07, 2018
and last updated 2018-11-08 01:48:59-05

There are a few growing concerns about valet parking in Las Vegas after a man said his rental car was picked up by a stranger.

13 Action News spoke to a former valet attendant who says mistakes do happen.

Some of the biggest issues attendants have is with new cars and rental cars, according to the attendant, because so many of them look almost identical and without a lot of time between guests.

"You're parking like 80 cars a day so you glance at the ticket. You try your best. You try to match the plate number with the ticket number with the name but sometimes it just gets lost in translation," the former valet attendant said, who wants to remain anonymous.

Her advice is to make sure you leave something distinct, like a phone charger, out in the open, so you'll know immediately if you're in the right car.

Accidents also happen, but it's not always in your best interest to hire an attorney.

"Unfortunately I get a lot of calls where it's just a small amount of money and you tell them, look it's not going to be worth your time to hire me," attorney Craig Perry said. 

However, help is out there. The Legal Aid Center of Southern Nevada is one resource that's available to everyone. 

"They offer a lot of great assistance and forms and make it so you can do it yourself," Perry said.

And finally, it never hurts to tip, and tip upfront. They will remember you do, and they will remember you if you don't.    

"We have secret marks on your ticket and we're like, this mark means this person was rude maybe I'll walk when I get in the garage. I'll just walk and take my time," the former attendant said.