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Stores in Las Vegas busy with post-Christmas returns

Be aware of store return policies
Posted at 11:34 PM, Dec 26, 2018
and last updated 2018-12-27 08:20:56-05

LAS VEGAS (KTNV) — Stores in Downtown Summerlin were busy the day after Christmas as shoppers looked to exchange or return unwanted gifts.

To avoid dealing with any post-holiday chaos check the store's return policy.

"Every year, I get a bunch of gifts and I have to return them the next day,” said a shopper.

Hundreds if not thousands of shoppers spent all day Wednesday doing just that.

Or if you’re like Buzz Wolfe, you got stuck waiting outside Victoria’s Secret with his pup.

"My wife is returning her pajamas that she got for Christmas from me," he said.

"They didn't fit! You'd think he'd know after 11 years but he didn't," said Wolfe’s wife.

Getting rid of unwanted presents usually means braving the crowds and standing in long lines.

The Better Business Bureau (BBB) receives a lot of complaints after the holidays due to people not understanding company's return and exchange policy.

The BBB says the number one rule to avoid post-holiday chaos is simple: have your receipt ready.

"If you don't get a gift receipt you might not be able to return it."

Rule number two: know the timetable for gift returns.

"This way you're not spending all the time in line and you can spend more time with family."

Some stores have a 15-day limit, others are 30 days or longer.

Jewelry and electronics typically have the smallest return window.

Rule number three: don't rip off the tags and keep gifts in their original package.

"It's pretty difficult in a lot of stores to return an item that's already been opened."

If you're having trouble returning a gift local shelter or charity accept donations.