While some Las Vegans battle their landlord over a busted air conditioning unit, they say the heat killed their beloved dog.
Meatloaf was a 2-year-old bulldog. Jordyn Mack, Meatloaf's owner, says just before he died he was struggling to breathe and displaying signs of heatstroke.
"I'm sorry. It's not fair. I can't imagine what he went through," Mack said.
Mack's family has gone more than 24 hours without a working air conditioning unit.
Overnight, it went from uncomfortable to devastating. Mack says Meatloaf was in the bathroom with ice water and a fan when his body just shut down. The family thinks the heat killed him.
On Tuesday, Mack couldn't hold back tears. Even Mack's baby loved playing with Meatloaf.
"I don't know. I don't know. All I know is he was alone and I feel sad," said Mack.
13 Action News found that the vent in Mack's apartment was blowing hot air as of Tuesday morning. The thermostat read 91 degrees Fahrenheit inside the apartment.
"AC is important. That's something that needs to be fixed the same day, the day of," said Laquanda Harvey, a neighbor who has had trouble with her unit too.
Mack isn't the only one with air conditioning issues. Several people said they've had problems living in the Regency Place Apartments near Sahara Avenue and Decatur Boulevard. Most, including Mack, have gone to management, but haven't gotten results.
13 Action News not only went to the apartment's office twice during the posted office hours, but also put in a phone call. No one has responded.
UPDATE ON JUNE 21: The property manager for Regency Place Apartments sent an email to 13 Action News after the story ran. The property manager says that all issues with air conditioning in the complex have been addressed in a timely manner. The manager also stated that the tenant did not have permission to have a dog.