Local News

Actions

Las Vegas Fire & Rescue receives accreditation

Posted at 1:27 PM, Mar 10, 2016
The Combined Communications Center at Las Vegas Fire & Rescue Headquarters has been designated as an Emergency Medical Dispatch Center of Excellence approved by the Board of Accreditation of International Academies of Emergency Dispatch.
The dispatch center for Las Vegas Fire and Rescue covers more than one million people, answering more than 400,000 calls a year.
 
Last month, a computer glitch caused the Las Vegas Metropolitan Police Department's 911 call center to crash hours, but today Fire and Rescue dispatchers say they are ready for anything.
 
"There's always a contingency plan in place. You don't sit up there and wait for the worst to happen. You expect it to happen," fire communication specialist, David Westbrooks, said.
 
This accreditation of excellence means this center is the best of the best.
It is one of 209 in the world to receive the honor.
 
"We have accomplished greatness and we are striving to be even greater," senior communication specialist Jessica Smith said.