Local News


YOU ASK. WE INVESTIGATE. Woman says family car was towed from driveway

Posted at 7:53 PM, Nov 09, 2016
and last updated 2016-11-09 22:53:41-05
A valley mom says their family car was towed, costing her family headaches and hundreds of dollars.
Further, she says she should never have been towed.
Maciel Flores said she woke up Saturday morning to find her car was towed right out from the driveway. About a week earlier, she got a note on her garage door.
"It just says that they were going to be doing the pavement on the main street and not to park there, not to drive on it, that they weren't responsible for our driveway or our vehicles," said Flores.
Flores said her car was parked in her driveway, but it was towed anyway. She called the police and her homeowners association's management company but did not get answers. The towing company charged her more than $300 to get her car back.
"That was my rent," said Flores. "I was supposed to pay my rent that day."
13 Action News went to find out how this happened. First, we went to the company who manages her HOA, The Management Trust. The manager there told us she had no idea why Flores' car was towed.
We went to the towing company, Titan Towing. They said they had no idea there was an issue until we brought it to their attention.
They believe someone with the paving company asked that her car be towed, and that their driver just went along with it.
On Wednesday afternoon, they called Flores to give her a full refund.
She said they also told her they would make things right with another neighbor who was towed, too.