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YOU ASK WE INVESTIGATE: Woman needs help with plumbing issue

Posted at 5:51 AM, Mar 07, 2017
and last updated 2017-03-07 08:51:55-05

A single mom turned to 13 Action News for help because she says a plumbing problem in her apartment complex is causing serious problems for her family.

Tiffany Vounas lives near Cambridge Street and Sierra Vista.

She says that when the people who live in the apartment above her flush their toilt, it overflows and the sewage starts leaking into her unit.

She says she has told management and they have turned off the water to the apartment several times and say they are trying to fix the plumbing issue. However, the problem remains.

Management says plumbers will try putting a camera down the pipes next to see if they can find out what the problem is.

All renters have a right to plumbing that works properly and after a landlord is notified that something is not working, they have 48 hours to fix the problem.