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Vegas company sends health professionals to your home

Posted at 10:16 AM, Apr 17, 2020
and last updated 2020-04-17 16:20:01-04

LAS VEGAS (KTNV) — During the pandemic, no one wants to sit in a crowded waiting room, but if you really need to see a doctor what should you do?

One local company is bringing back the old school house calls. Doctoroo is a local health care provider exclusively offering house calls.

One of its recent patients is Armour Williams. Her daughter, Vanessa Bills, called Doctoroo to help Armour with her ongoing arm pain. "She (mom) was in very much pain. She was in pain everyday and I'm still working," says Bills.

Armour says, "I had called my doctor and nobody ever responded to me in the office so my daughter-in-law, Cassandra, gave my daughter this number, doctoroo. So she called them and they made a house call."

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A doctor came to her home and after the check-up, she was prescribed some medications, was recommended for an x-ray, and was told to follow up with her primary care physician.

"I think it's a great thing especially when office hours are closed and you can't see your own PCP, I think it's a great idea that they can call Doctoroo and they can come to their home," says Bills.

Doctoroo CEO, Ilya Mayo, says they’ve seen a 50% increase in house calls since the stay at home order was put in place. "We have increased our workforce to allow us to do more house calls by keeping patients in the safety of their own home we can help curb the spread of COVID-19 and really help relieve the pressure on er departments."

You can book Doctoroo appointments between 8 am until midnight any day if you live within the Las Vegas valley.

You can go to their website to book, give them a call or download the app. Then a pair of medical professionals will come to you. "They work in pairs we have an EMT as well was a nurse practitioner or physician assistant that will come to patients’ homes. We have 2 er physicians that are on call should there be any need," says Mayo.

The teams wear personal protective gear. They also carry equipment used to diagnose and treat common ailments typically covered in primary and urgent care facilities.


"There's so many seniors that can't get out to the doctor. They might not feel like going. They have somebody that can come out and take care of them and I think that's a wonderful thing. I know it was good for me," says Williams.

Doctoroo is in-network with Health Plan of Nevada, Sierra Health and Life, United, Medicare, Medicaid and Tricare. If you’re not covered by any of those providers there is a one time all inclusive fee of $149.

For more information about Doctoroo, visit their website.