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Nevada mother frustrated with unemployment system while caring for ailing son

Posted at 5:50 PM, Jun 19, 2020
and last updated 2020-06-20 02:09:12-04

LAS VEGAS (KTNV) — No money, no help. A worried mother told 13 Action that she is wondering if she will ever get her unemployment payments - money she says she needs to help treat her sick son.

Five-year-old Jon’Tel is the most important thing in Shannon Wilson’s life. Her son suffers from sickle cell anemia, that’s brought on extensive medical needs requiring money - money she’s been trying to get through the unemployment office.

“No numbers are showing up, no payment dates, no transactions, and have no indication of any caseworkers working on my claim,” Wilson said.

Nevada Dept. of Employment holds press conference

Wilson also says she’s spent hours calling DETR trying to figure out why she isn’t getting her PUA claim paid. She says it might be because of a glitch in the system and has spent countless hours trying to resolve it.

“I have earphones on because if I wasn't interviewing with you, that’s who I would be calling to trying to get through,” Wilson said.

She says her son needed to have brain surgery and thanks to the help of nonprofits, it happened, and her mind shouldn’t be on unemployment.

“I was actually on the phone with PUA trying to get through and that’s not where I feel my mind should have been. I should have been able to know I can focus my thoughts and prayers for my son,” Wilson said.

She’s asking Gov. Sisolak and other elected officials for help as she needs the money to help her son.

“When things come up and they give a blind eye and ear, that hurts us and shows that we don’t matter unless it comes to our vote,” Wilson said.