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Experts share tips on improving your home internet connection

Many are working from home due to coronavirus concerns
Posted at 9:54 PM, Mar 26, 2020
and last updated 2020-03-27 01:57:26-04

LAS VEGAS (KTNV) — Staying at home during the current coronavirus pandemic has made thousands of residents to work from home and to increase their internet usage in the area, especially if kids are also at home.

Spending a lot of time in front of screens means answering several phone calls, emails, and even meeting with your colleagues or clients.

Having other people doing the same at the same time could translate into a slower internet connection that could affect your work productivity

RELATED: Las Vegas-area businesses remaining open

13 Action News spoke to Guy Gunther, who has been working with CenturyLink and serving the Las Vegas area.

Here are a few of his tips:

-Look at the distance between your router and your computer and shorten that as much as possible, maybe even plug your device directly to the router.
-Physical interference should be avoided because it creates more interference that you might realize between the signal and your device.
-Look for other devices, like baby monitors, cordless phones or microwaves that could be causing interference and don’t use them at that moment.
-Buy a wi-fi extender to add coverage in areas in your home that don’t have a strong connection.
-Upgrade your speed with other options like fiber internet.
-Make an inventory of all the devices and check if they’re using data. Some Smarts TV do this even if you have them turned off.

Also, if you’re trying to fix things on your own and you’re still having issues, contact your internet providers either by phone or email to work around the best solution for you.

Currently, CenturyLink is one of the biggest internet providers in the Las Vegas metropolitan area. They’re serving more than 200,000 residential services, and they are providing free installation and free modems that will match the technology available in your area.

“We’re not just serving residential customers, we’re also governments, hospitals, you name, we have to care a lot of traffic, so we’re busy, but we’re prepared,” said Gunther.

CenturyLink employees are also taking safety measurements when visiting someone’s home either to install or to solve technical problems, due to the current coronavirus pandemic, according to Gunther.