When people rent their homes, landlords are expected to fix broken appliances. But for one local couple, they said they got the runaround.
Scott Maxson and his wife Ann were fed up after their refrigerator died back in July and maintenance did little to resolve the issue.
"Usually their fix was just put more freon in," Ann said.
But after a week or two, it would stop working again.
"We're on a very limited income, and it was frustrating because I was having to throw out a lot of food," she said.
Maintenance tried fixing the refrigerator several times but it was the same story.
"Like every other time, he just came in and he put a band-aid on it," Scott said.
And that wasn't the worst of their problems. Ann has breast cancer and was scheduled to undergo a double mastectomy.
"In order to mend and heal, you have to have certain types of food. You have to watch like your carbs," she said. "Vegetables and fruits are very important."
That made having a working refrigerator a necessity.
After almost two months of no results, they reached out to Call for Action volunteers. Scott and Ann got a brand new fridge.
"She says, we'll have a new refrigerator for you within an hour," Scott said.