Final statement from DYS
Below is the final statement from DYS:
DYS is currently looking into the situation and will have resolution shortly. In the meantime, we urge you to contact your bank for a reversal of the charges as they do not show up in our system. DYS does not store and maintain records of credit card numbers; we can only access the last 4 digits of a credit card that was charge by us. If we receive a chargeback notice from your bank, we will approve the refund. The bank will be able to provide you with immediate credit for the charges.