UPDATE
Some Heart Check America customers get checks in the mail
Las Vegas, NV (KTNV) -- More than 200 customers of a medical imaging company that suddenly closed up shop in Las Vegas are finally getting money back. It's money they've been waiting for and a story Action News has been following for almost two years. But not everyone is getting a check.
"There are people out there looking out for the little guy," said Les Hugle.
Because of that, Les now has more than $1500 back in his pocket. Hugle and his wife visited Heart Check America on Sahara near Buffalo in October 2010. Curious about their health they signed up for full body scans, financing the nearly $3,5000 cost through Chase Health Advance.
"What they were doing was actually a good thing," said Les.
They got their first scans and weren't due for another one until about two years later. But sometime in May 2011, the company's office closed in Las Vegas and in several other states. They didn't leave a forwarding address or phone number so customers were left wondering what happens to the contracts they signed for yearly scans.
Rewind to December 2011 when Action News first talked to Les and he thought his money was just gone.
"You don't want to but you kind of write it off and say oh well," said Les in a December 2011 interview with Action News.
Attorney George West III brought hope to customers like Les. West filed a class action lawsuit against Heart Check America and Chase Bank in 2011. A settlement was reached last year and West says Chase is now mailing out checks to about 1600 people nationwide, including about 250 Nevadans, who visited Heart Check America's office and financed through Chase Health Advance.
"This was people that were had [for} thousands of dollars that they paid. They got roughly somewhere between 48% - 52% of what they paid initially," said West.
However, it's not a victory for all consumers.
"There is a large contingent of people out there that are not going to get their money back," said West.
Like those who paid cash or financed through another credit company. Les says he's grateful West took the case on.
"Had I went ahead and wrote them a check that day for it I wouldn't be sitting here right now," said Les.
We reached out to Chase for comment about the suit, but they say since there was a settlement reached they didn't have one. If you're a Heart Check America customer and would like to read more about the settlement, click here.
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