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Questions over DMV's registration refund policy
Roger Ogden of Henderson turned to Action News to find out why he cannot receive a cash refund on vehicle registration after selling his motor home last month. Video by ktnv.comvideo
Henderson, NV (KTNV) - When it comes to your Nevada vehicle registration, a Henderson driver learned it's use it, or lose it.
Roger Ogden turned to Action News to find out why he cannot receive a cash refund on registration after selling his motor home last month.
Instead, the Department of Motor Vehicles issued Ogden a credit for the $76 left on his registration, set to expire in about six months. Ogden emailed Action News for answers after learning the credit loses value daily.
"If this is what's going on, I felt they're cheating the public out of money that's due back to them," Ogden said.
Turns out, state lawmakers enacted the current policy in 2003, DMV spokesman Kevin Malone said in a telephone interview. Drivers can use the credit towards registration on another vehicle, including early renewal. The credit loses value on a prorated basis, ending at zero on the expiration date, Malone said.
The state tried issuing refunds on balances between 2001 and 2003 but the practice was not cost effective, the spokesman said. In some cases, the refund totaled just pennies but issuing and mailing the check could cost up to $15, Malone said.
The DMV issues registration refunds in rare cases, Malone said. In order to qualify, the credit must exceed $100 and the applicant must meet a list of requirements.
As for Ogden, he said he'll consider using the credit towards the renewal of another vehicle even though he would still prefer a refund.