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YOU ASK. WE INVESTIGATE. Man says Southwest Gas is keeping his family awake

Posted at 6:05 PM, Sep 29, 2016
and last updated 2016-09-29 22:52:54-04
Nate Hedlund said beeping and dumping noises have been waking his family up every night.
 
Hedlund said it has been this like around four in the morning since they moved into their house near St. Rose Parkway and Seven Hills Drive two months ago. 
 
"About a week into it is when we realized that the Southwest Gas depot is right in our backyard," said Hedlund. 
 
Hedlund said he reached out to Southwest Gas but never got a solution.
 
"I would say, come by my house, feel free to sleep in my bedroom," said Hedlund of those not helping with the issue. 
 
13 Action News did not get a response from Southwest Gas, so we turned to the city of Henderson for answers. 
 
Their ordinances ban loading and unloading between 11 p.m. and 7 a.m., which Hedlund said happens daily along with the beeping. 
 
But there's one exception to the city's rule. 
 
"Because it is a 24/7 emergency facility the noise ordinances do not apply," said Keith Paul, spokesman for the city of Henderson.  
 
Paul said they can't stop the trucks from beeping, but Southwest Gas has agreed to stop dumping until after 7 a.m. 
 
Hedlund said the dumping is still happening, but the city says that's something to report to them through their website